Privacy Policy

Last Updated: February 24, 2026

1. Introduction

Red Flask ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (redflask.io) or use our services.

2. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Fill out contact forms or request a consultation

• Sign up for our services

• Communicate with us via email, phone, or video meetings

• Provide access to your business systems and data for automation implementation

This may include:

• Name and contact information (email, phone number)

• Company name and business information

• Business process details and requirements

• Login credentials for third-party platforms (stored securely)

• Payment and billing information

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device information

• Browser type and version

• Pages visited and time spent on pages

• Referring website or source

• Operating system and device type

Information from Third-Party Sources

During service delivery, we may receive information from:

• Third-party platforms you authorize us to access (CRM, email, automation tools)

• Business tools and software used in your operations

• Analytics providers and service partners

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services

• Communicate with you about consultations, services, and support

• Analyze and understand how our services are used

• Develop new features and offerings

• Process payments and prevent fraud

• Send administrative information, updates, and security alerts

• Respond to inquiries and provide customer support

• Comply with legal obligations

We do not sell your personal information to third parties.

4. How We Share Your Information

We may share your information with:

Service Providers

• Payment processors

• Cloud hosting providers

• Email and communication platforms

• Analytics services

• Third-party automation platforms (as necessary to deliver services)

Legal Requirements

We may disclose information if required by law, court order, or governmental authority, or to:

• Protect our legal rights

• Prevent fraud or security threats

• Comply with legal processes

Business Transfers

If Red Flask is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest

• Secure access controls and authentication

• Regular security assessments

• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as:

• Your account is active or services are ongoing

• Needed to provide services or support

• Required by law or for legitimate business purposes

• Necessary to resolve disputes or enforce agreements

When data is no longer needed, we securely delete or anonymize it.

7. Third-Party Services and Integrations

Our services integrate with third-party platforms (e.g., Google Workspace, Zapier, HubSpot, Salesforce). These platforms have their own privacy policies and data practices. We are not responsible for their privacy practices.

When you authorize us to access third-party accounts, you grant us permission to access data necessary to provide our services.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences

• Understand website usage and performance

• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. Your Privacy Rights

Depending on your location, you may have rights to:

• Access: Request a copy of personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information

• Portability: Request transfer of your data to another service

• Opt-out: Unsubscribe from marketing communications

• Restriction: Request limitation on how we process your data

To exercise these rights, contact us at contact@redflask.io.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected

• Right to know if personal information is sold or disclosed

• Right to opt-out of the sale of personal information

• Right to deletion

• Right to non-discrimination for exercising privacy rights

We do not sell personal information.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Lawful basis for processing (consent, contract, legitimate interest)

• Right to access, rectify, erase, restrict, and port your data

• Right to object to processing

• Right to lodge a complaint with a supervisory authority

Our lawful basis for processing is typically contractual necessity or legitimate business interests.

13. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

14. Do Not Track Signals

Our website does not currently respond to "Do Not Track" browser signals. You can manage tracking through browser settings and cookie preferences.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

16. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us:

Email: legal@redflask.io
Website: redflask.io

For privacy-related requests or to exercise your rights, please use the email above with the subject line "Privacy Request."

Note: This policy is designed to comply with major privacy regulations (GDPR, CCPA). Consult with a legal professional to ensure full compliance with applicable laws.