Last Update: Feb 24, 2026

Terms & Conditions

Terms and Conditions

Last Updated: February 24, 2026

1. Agreement to Terms

By accessing or using Red Flask's services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Services Description

Red Flask provides AI automation consulting and implementation services, including but not limited to:

  • Business process automation design and implementation

  • Custom workflow development

  • Integration with third-party software and platforms

  • Ongoing monitoring and maintenance through monthly retainer agreements

3. Consulting and Discovery Process

  • Initial consultations are provided free of charge and do not obligate either party to enter into a service agreement

  • Following discovery, Red Flask will provide a custom quote based on project scope and complexity

  • Services begin only after a signed service agreement and initial payment are received

4. Payment Terms

  • Implementation fees are quoted on a per-project basis and typically range from $3,000 to $12,000

  • Monthly retainer fees for ongoing support range from $300 to $2000 per month

  • Payment is due according to the terms specified in your service agreement

  • Late payments may result in suspension of services and/or late fees

  • All fees are non-refundable unless otherwise specified in writing

5. Client Responsibilities

You agree to:

  • Provide accurate information about your business processes and requirements

  • Grant necessary access to systems, tools, and platforms required for implementation

  • Respond to requests for information or feedback in a timely manner

  • Maintain active subscriptions to any third-party tools required for your automation

  • Notify Red Flask of any changes to your business that may affect implemented automations

6. Intellectual Property

  • Custom automations built specifically for your business belong to you upon full payment

  • Red Flask retains ownership of proprietary methodologies, frameworks, and reusable components

  • You grant Red Flask the right to use anonymized case studies and results for marketing purposes unless otherwise agreed in writing

7. Service Level and Support

  • Monthly retainer includes monitoring, maintenance, bug fixes, and reasonable adjustments to existing automations

  • Response times and service level agreements are specified in individual service agreements

  • Emergency support outside of agreed terms may incur additional fees

8. Limitations of Liability

  • Red Flask is not liable for issues caused by third-party platform changes, downtime, or API modifications

  • Our liability is limited to the amount paid for services in the 12 months preceding any claim

  • We are not responsible for business losses, lost revenue, or consequential damages

  • Automations are provided "as-is" and we make no guarantees about specific ROI or business outcomes

9. Warranties and Disclaimers

  • We warrant that services will be performed in a professional and workmanlike manner

  • We do not warrant that automations will be error-free or uninterrupted

  • Third-party platforms and APIs are beyond our control and may change without notice

  • You are responsible for verifying automation outputs and maintaining oversight of automated processes

10. Termination

  • Either party may terminate ongoing services with 30 days written notice

  • Termination does not affect payment obligations for services already rendered

  • Upon termination, Red Flask will provide reasonable assistance with knowledge transfer

  • Monthly retainer services may be paused or canceled according to the terms in your service agreement

11. Confidentiality

  • Both parties agree to maintain confidentiality of proprietary information shared during the engagement

  • This obligation survives termination of services

  • Red Flask implements reasonable security measures to protect client data

12. Modifications to Terms

  • Red Flask reserves the right to modify these terms at any time

  • Changes will be posted on our website with an updated "Last Updated" date

  • Continued use of services after changes constitutes acceptance of modified terms

13. Governing Law

These terms are governed by the laws of the State of Nevada, United States, without regard to conflict of law principles.

14. Dispute Resolution

  • Disputes will first be addressed through good-faith negotiation

  • If resolution cannot be reached, disputes will be resolved through binding arbitration in Nevada

  • Each party is responsible for their own legal costs

15. Entire Agreement

These Terms and Conditions, together with any signed service agreements, constitute the entire agreement between you and Red Flask regarding our services.

16. Contact Information

For questions about these terms, contact us at:

Email: legal@redflask.io
Website: redflask.io

Note: These terms provide a general framework. Individual service agreements may contain additional or modified terms specific to your engagement.